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Our Guarantee

For over 60 years, Thayer has provided quality products to help small businesses keep in touch with their customers and clients. We guarantee that your product will be personalized as requested and free of defects or we will replace, exchange or refund your order within 30 days of the shipping date. (Shipping charges are excluded.)

No returns will be accepted without prior notification and return authorization.

A 25% restocking fee may be charged to your order.

Contact customer service toll-free at 1-800-257-8276.